Operations Management

Programme Overview

You will gain a deep understanding of operations management and how it is critical to your success in any field, from consulting to entrepreneurship to general management. Detailed in this course are major problems and decision processes of operations management such as operations strategy, process and capacity planning, facilities planning, aggregate planning, materials planning, and quality planning. 

Learning Outcomes

1. Analyse processes that determine performance measures and evaluate effectiveness.
2. Propose strategies to manage and resolve bottlenecks and the theory of constraints. 
3. Explain production concepts and basic efficiency and utilisation calculations.
4. Execute measurement for quality control and improvement.
5. Analyse the functions and costs of an inventory system.